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About Garuda Indonesia

HISTORY

The name “Garuda” was given President Soekarno, which he quoted from a Dutch poem composed by a popular poets that time, Noto Soeroto; “Ik ben Garuda, Vishnoe’s vogel, die zijn vleugels uitslaat hoog bovine uw einladen”, meaning “I am Garuda, Vishnoe’s bird which spread its wing high above your archipelago”.

AIRCRAFT

Following its maiden flight in 1949, Garuda Indonesia, previously named “Garuda Indonesian Airways”, expanded its fleet. The service began with a Douglas DC-3 Dakota and a PBY Catalina.

LOGO

Since its establishment in the midst of time when Indonesia struggled for independence, the brand of Garuda Indonesia has been continuously updated.

COMPANY

Garuda Indonesia has successfully managed the period of “on the brink of failure” to “success” in era of 2006-2010.

ORGANISATION & GROUP

PT Garuda Indonesia (Persero) is the first and largest carrier in Indonesia. With its service-oriented approach, Garuda Indonesia aims to become the leading service provider for air travelers and air cargo shippers in the nation. Garuda Indonesia’s subsidiaries include PT. Aero Wisata, PT. Abacus Distribution Systems Indonesia, PT. Garuda Maintenance Facility Aero Asia dan PT. Aero Systems Indonesia.

AWARDS

In addition to secured “World’s Best Cabin Crew” for the fourth time, Garuda Indonesia also reclaim the ranks of “Top 10 Global Airlines”

Le Bourget Paris, July 20, 2017 – The national flag carrier, Garuda Indonesia awarded “The World’s Best Cabin Crew” for fourth consecutive years from Skytrax, an independent London-based flight rating agency. The award as the world’s best cabin crew is the fourth time received by Garuda Indonesia since 2014.

“The World’s Best Cabin Crew 2017” award was presented by CEO of Skytrax Edward Plaisted to President and CEO of Garuda Indonesia Pahala N Mansury at the “Skytrax World Airline Awards” event in Paris Air Show 2017, one of the biggest air show in the world, at Le Bourget, Paris, on Tuesday (20/6).

GARUDA INDONESIA WORLDWIDE OFFICES

Australia

City Address Telephone Facsimile
Adelaide 101 CURRIE St, Adelaide SA 5001 1300 365 330 (61-08) 82311912
Brisbane Level 3, 340 Adelaide Street, Brisbane QLD 4000. Toll Free 1300365330

(61-07) 38350400

(61-07) 38350433
Darwin 9-11 cavenagh Street, Darwin NT 0800. (61-08) 89816422 (61-08) 89815408
Melbourne Level 1, 30 Collins Street Melbourne VIC 3000, Australia. (61-03) 86630222 (61-03) 96501731
Perth Ground floor,16 St Georges Terrace,Perth WA 6000 PO Box Z5240 Perth WA6831 (61-08) 92145100 (60-8) 92212005
Sydney Level 9, 15 CastlereaghSt Sydney NSW 2000. (61-02) 93349900 (61-02) 92232216

Canada

City Address Telephone Facsimile
Adelaide 101 CURRIE St, Adelaide SA 5001 (61-08) 82312636 (61-08) 82311912
Brisbane Level 3, 340 Adelaide Street, Brisbane QLD 4000. Toll Free 1300365330

(61-07) 38350400

(61-07) 38350433
Darwin 9-11 cavenagh Street, Darwin NT 0800. (61-08) 89816422 (61-08) 89815408
Melbourne Level 1, 30 Collins Street Melbourne VIC 3000, Australia. (61-03) 86630222 (61-03) 96501731
Perth Level 6, 40 the Esplanade Wesfarmers House, Perth WA 6000. (61-08) 92145100 (61-08) 93218796
Sydney Level 6, 55 Hunter Street Sydney NSW 2000. (61-02) 93349900 (61-02) 92232216

China

City Address Telephone Facsimile
Beijing Kuntai Internasional Mansion, Level 19 Yi 12 Chaowai Avenue, Chaoyang District (86-10) 58797699 (86-10) 5879 0784
Guangzhou Unit 903-904, Main Tower of Guangdong Int’l Building,
No. 339 Huanshi Dong Lu
(86-20) 83343088
Shanghai Unit G-H, level 17, Huamin Empire Plaza No.726 Yan’an Road(West) (86-21) 5239 1000 Ext 188/189 (86-21) 5239 8126

Germany

City Address Telephone Facsimile
Frankfurt Garuda Indonesia (c / o FlightConnect)

Theodor-Heuss-Allee 112

60486 Frankfurt

49 69 667741255 (49-61-5) 206028

Hong Kong

City Address Telephone Facsimile
Hong Kong Unit 01, LEVEL 10, 68 Yee Woo Street, Causeway Bay (85-2) 2840 0000 (85-2) 2845 5021

Italy

City Address Telephone Facsimile
Rome Via Umbria, 7
00187 – Rome
(39-06) 42013289

Indonesia

City Address Telephone Facsimile
Ampenan Jl. Pejanggik No. 42-44 Mataram, Lombok, NTB (62-370) 638259
(62-370) 649999
(62-370) 637951
Balikpapan Jl. Jend.Sudirman. Komplek Balikpapan Permai. Blok H1 No 23-24 (62-542) 421768/2301/2300 (62-542) 735194
Banda Aceh Jl. Sultan Iskandar Muda Blang Bintang (62-651) 21419 (62-651) 33639
Jl. Tgk Imuem Luang Bata No.78 Blang Cut (62-651) 33 666 (62-651) 31666
Bandung Gd. Annex, Graha Bumiputera Jl. Asia Afrika no. 141-149 (62-22) 7394 4610 (62-22) 420 9467
Banjarmasin Jl. MH Hasanuddin No. 31 (62-511) 33 66747/58747 (62-511) 59063
Batam I-Hotel, Jl,Teuke Umar, Bukit Nagoya (62-778) 6000737 (62-778) 452515
Bekasi Hotel Horison, Jl. KH. Nur Ali, Bekasi 17148 (62-21) 886 6928 (62-21) 889 9929
Biak Jl. Jend Sudirman No. 3 (62-981) 25737/47 (62-981) 25777
Bogor Botani Square GF-12 Jl. Raya Pajajaran Bogor 16717 (62-251) 8324 259, 8356 747 (62-251) 8356 737
Bukit Tinggi Jl. Panorama No. 2 (62-752) 627737 (62-752) 626747
Cirebon Grage Mall Jl. Tentara Pelajar No. 1 (62-231) 22 3010 (62-231) 22 3046
Denpasar Jl. Sugianyar No 5, Denpasar (62-361) 225320 / 254747 (62-361) 226298
Sanur Beach Hotel, level 2, Jl. Danau Tamblingan, Sanur (62-361) 288011 Ext 1789 (62-361) 287915
Kuta Paradiso Hotel, level 1, Jln Kartika Plaza, Kuta (62-361) 761414 Ext 7807 (62-361) 751179
Bali Collection Nusa Dua Bali (62-361)770747 (62-361)770174
Ngurah Rai Airport Domestic Departure Terminal. (62-361)751011 ext 5216 (62-361)759764
Gorontalo Gorontalo Business Park, Jalan Sultan Botutihe Block A-9
Gorontalo – Indonesia 96112
(62-435) 830444 (Town Office)
(62-435) 890333 (Airport Office)
(62-435) 830444 (Town Office)
(62-435) 890333 (Airport Office)
Jakarta Graha Rekso Building, Ground Floor Jl. Boulevar Artha Gading kav.A1, Sentra Bisnis, Artha Gading Kelapa Gading, Jakarta Utara 14240 (62-21) 4585 6233 (62-21) 4585 6232
Bandara Halim Perdana Kusuma Lt.1, Jakarta Timur (62-21) 8088 5207 (62-21) 80885217
Gedung Garuda Indonesia, Gedung Kementrian Negara BUMN Jl. Merdeka Selatan No.13 Jakarta 10110 (62-21) 231 0082 (62-21) 231 1679
Wisma Dharmala Sakti Jl. Jendral Sudirman Kav.32 Jakarta 10220 (62-21) 251 2237, 251 2286 (62-21) 251 2236
Senayan City, 2nd floor Lot 9 Jl. Asia Afrika – Jakarta (62-21) 29241000 (62-21) 72790755
Gedung Garuda Indonesia Jl. Gunung Sahari Raya No.52 Jakarta 10610 (62-21) 4223721 (62-21) 4226722
Puskopal, Jl. Raya Hankam Cilangkap Jakarta Timur (62-21) 871 2685 (62-21) 871 2686
Darmawangsa Square The City Walk, Ground Floor, Blok 57 Jl. Darmawangsa VI & IX No.64 Kebayoran Baru, Jakarta Selatan (62-21) 7278 8234, 7278 8364 (62-21) 7278 8317
Pertamina Kuningan, SPBU Rasuna Said Kav.X 2/2 Kuningan Timur, Jakarta Selatan (62-21) 5292 2188 (62-21) 529 22179
Puri Indah Mall, Lantai Dasar Unit KC.10 Jl. Puri Agung, Puri Indah Mall Jakarta Barat 11610 (62-21) 582 2714 / 2750 / 2711 (62-21) 582 2714
Pluit Emporium Mall, Shopping Unit No.UG 36-37 Jl. Pluit Selatan Raya, Jakarta Utara 14440 (62-21) 666 76641 / 42 / 43 (62-21) 666 76641
Jambi Abadi Suite Hotel & Tower Jl. Prof HMO Bafadhal No.111 (62-741) 755 0888/0868/3737 (62-741) 755 0877
Jayapura Bank Papua, lantai dasar Jl. Achmad Yani no 5-7 (62-967) 522221-4 (62-967) 522225
Kendari Hotel Plaza Inn, R. Chrysant, lt. 1 Jl. Anterhro Hamra No. 57-59 (62-401)3006737 (62-401)3127720
Kudus Hotel Gripta Lt. II Jl AKBP R. Agil Kusumadja No 100 (62-291)443737
(62-291)443747
(62-291)442848
Kupang Jl. Palapa No. 07 Kupang – Nusa Tenggara Timur (62-380) 827333 (hunting) (62-380) 834123
Lampung Gedung Graha Gading, Jl. Dr. Susilo No. 21A Teluk Betung (62-721) 26 0264/ 24 2737 (62-721) 26 2846
Makasar Jl. Slamet Riyadi No.6 (62-411) 365 4747/ 32 2804 (62-411) 31 5719
Malang Hotel Kartika Graha, JL. Jaksa Agung Suprapto No.17 (62-341) 369494 / 351177 (62-341) 369656
Manado Jl. Sam Ratulangi No. 212 (62-431) 877737/47 (62-431) 877777
Mataram Jl. Pejanggik No. 42-44 Cakranegara (62-370) 64 9100/ 9999 (62-370) 63 7951
Medan Cambridge City Square, lantai dasar Jl. S. Parman No. 217 (62-61) 452 9045 (62-61) 452 9055
Inna Dharma Deli Hotel Jl. Balai Kota No. 2 (62-61) 451 6400 (62-61) 453 7844
Jl. Dr. Monginsidi No. 34A (62-61) 455 6777 Ext.127 (62-61) 455 7747
Padang Jl. Jend. Sudirman no. 343 (62-751) 30737 ext 11/13 (62-751) 30174
Palangkaraya Palangkaraya Mall, Jl. Tjilik Riwut KM 1 (62-536) 324 1349/ 324 1350 (62-536) 324 1348
Palembang Jl. Kapten A Rivai No. 35 (62-711) 31 5333 (62-711) 31 0842/ 35 2224
Pangkal Pinang Jl. Soekarno Hatta No. 208 Bangka (62-717) 43 8737/4509/1084 (62-717) 43 7264
Pekalongan Sri Ratu Mega Center Lt. Dasar Jl.Urip Sumohardjo (62-285)420777 (62-285)436737
Pekanbaru Jl. Jend. Sudirman No. 343 (62-761) 29115/116 (62-761) 45062
Pontianak Jl. Rahadi Usman No. 8A (62-561) 734986, 741441 (62-561) 749895
Samarinda Jl. S. Parman Komplek Mall Lembuswana, Blok L-10 (62-541) 747200 (62-541) 747500
Semarang Gedung BPD Jateng Lantai 1 & 3 Jl. Pemuda No. 142 Semarang 50132 (62-24) 3517007 (Hunting) (62-24) 3517722
Bandara Udara Ahmad yani Semarang (62-24) 7608760 (62-24) 7614747
Sri Ratu Mega Center, Lantai Dasar Jl. Urip Sumoharjo No.20 Pekalongan (62-285) 420777 (62-285) 436737
Griptha Hotel Lt. 2 Jl. AKBP R Agil Kusumadya Kudus (62-291) 443747/737 (62-291) 442848
Serang Le Dian hotel Jl. Jendral sudirman No.88, Serang banten (62-254) 210777 (62-254) 210778
Solo Hotel Riyadi Palace Jl. Slamet Riyadi No.335 (62-271) 73 7500/ 76 50473 (62-271) 73 1807
Surabaya Jl. Tunjungan 29 (62-31) 5345886 (62-31) 5340460
Graha Bumi Modern Lt. 1, Jl. Basuki Rachmat 106-128 (62-31) 5468505 / 5344999 (62-31) 5321525
City of Tomorrow GE 3, Jl. A. Yani No. 288 Bundaran Waru (62-31)58251400 (62-31) 58251414
Tanjung Karang Jl. Dr. Susilo No 21 A
Teluk Betung
(62-721)260264
(62-721)260264
(62-721)260264
Timika JL. Budi Utomo No.8A (62-901) 324100 (62-901) 324090
Yogyakarta Hotel Inna Garuda, Jl. Malioboro No.60 (62-274) 55 8470 (62-274) 55 8489
CALL CENTER 0 804 1 807 807 (62-21) 23519999

Japan

City Address Telephone Facsimile
Nagoya Hirokoji Bldg, 7F, 2-3-1 Sakae, Naka-ku, Nagoya-shi, Aichi (81-52) 222 4771 (81-52) 222 4429
Osaka OCAT Building 3, level 4-1, Minatomachi 1-chome Naniwa-ku (81-6) 6635 3222 (81-6) 6635 3198
Tokyo New Tokyo Building 1F, 3-3-1,Marunouchi Chiyoda-Ku, Tokyo (81-3) 3240 6161 (81-3) 3240 6180
Fukuoka Kamiyo Hakata Bldg 2F, 1-2-5,Hakata Ekimae,Hakata -ku (81-92) 4528290/92 (81-92) 4811980

Korea

City Address Telephone Facsimile
Seoul 7F, YG Tower 155 Da-dong, Jung-gu Seoul (82-2) 7732092 (82-2) 775 6191

Lebanon

City Address Telephone Facsimile
Beirut Po. Box 70775 Antelias Mazda Building, Boukhater Center, Beirut-Lebanon. (+33-1) 48671793 (+33-1) 48671791

Malaysia

City Address Telephone Facsimile
Kuala Lumpur Lot 1-16, Intermark Mall, The Intermark,348, JalanTun Razak, 50400 Kuala Lumpur (603) 2162 2811 (603) 2162 3435

Netherlands

City Address Telephone Facsimile
Amsterdam Schiphol Boulevard 177, 1118 BG Schiphol Airport (31-20) 550 2600 (31-20) 550 2666

New Zealand

City Address Telephone Facsimile
Auckland Level 10, Westpac Trust Tower, 120 Albert St., Auckland (64-9) 3661862 (64-9) 3661866

Philippines

City Address Telephone Facsimile
Manila Lower Lobby, Century Park Hotel P
Ocampo Sr. Cor Adriatico Sts Malate
(63-2) 5238581-88 (63-2) 5260126

Qatar

City Address Telephone Facsimile
Doha Building Office No 3 Thani Bin Abdulla Commercial Complex C Ring Road- VIP or clock round about Doha – Qatar (+974) 4622122 (+974) 4620015

Saudi Arabia

City Address Telephone Facsimile
Dammam Al Dossary Towers, Dhahran Street, Al Khobar (96-03) 8654800 & (96-03) 8654900 (96-03) 8645221
Jeddah 1st Fl, No 25-26, City Centre, Medina Rd, P.O Box 52025 (96-62) 665121 & (96-62) 6658730 (96-62) 6655180
Riyadh Olaya Commercial Area, Ibrahim Al Musa Bldg, Behind Kingdom Tower P.O.Box 66307 Riyadh 11576 (966-01) 4660922 & (966-01) 46609555 (966-01) 2934495
Makkah AI Mukkaramah Al Haram Palace Hotel Showroom No. 1 Umm Al Qura Street (+96-62) 544 4740 (+96-62) 544 6628

Singapore

City Address Telephone Facsimile
Singapore 101, Thomson Road #12-03 United Square (65) 6250 2888 (65) 6253 6196

Taiwan

City Address Telephone Facsimile
Taipei 5F-2, No 90, Jian Guo North Road Section 1 (88-62) 2507 3037 (88-62) 2507 2349

Thailand

City Address Telephone Facsimile
Bangkok 1168/77 Lumpini Tower, level 27, Rama IV RD, Thungmahamek, Sathorn (66-2) 285 6470 (66-2) 285 6474

United-Arab Emirates

City Address Telephone Facsimile
Abu Dhabi SHARAF TRAVEL
Maidan Al Itihad Street, Abu Dhabi, United Arab Emirates
(971-2) 6338700 (+971-2) 6766 996
Dubai GARUDA INDONESIA
SHARAF BLDG
PO Box. 21593, Near Burjuman Centre
Khalid Bin Waleed Street
Bur Dubai – Dubai, UAE
Sultanate of Oman
(+971-4) 397 82 73 (+971-4) 3971 505
Muscat SHARAF TRAVEL
PO Box. 607,
P.C. 114, Bldg Hatat House
Ruwi Roundabout JIBROO
Muscat – Oman
(+968) 2 4565 304 / 347 (+968) 2 4565 241

United Kingdom

City Address Telephone Facsimile
London 187-193 GLondon W1W 5PR.reat Portland St, (44-20) 74678661 (44-20) 74678606

United States

City Address Telephone Facsimile
California 16250 Venture Boulevard – Suite 115 Encino (800)-342-7832 (818) 5012098
Chicago 101 N Wacker DriveSTE 350Chicago, IL 60606 (800)-342-7832 (312) 8220048
Houston 3050 Post Oak Boulevard- Suite 1320 (713) 8771942 (713) 6261905
New York 1, Penn Plaza Suite 1416 New York, NY 10119 (800)-342-7832 (212) 2796602

Vietnam

City Address Telephone Facsimile
Ho Chi Minh City Room 201C, Saigon Riverside office building
2A-4A Ton Duc Thang st, Dist 1
(84-8) 87300 5858 / 7305 5888 (84-8) 903387529